Want Answers To Only Dallas Tickets Frequently Asked Questions?
If you have questions about Only Dallas Tickets or how our ticketing processes work, the answer may be in this FAQ. If you have other questions not answered in this list, just phone our customer service . Dial 214-624-6987 or fill out our support form.
If someone buys a ticket from a primary ticket office -- AKA the primary ticket seller -- the buyer has the right to resell that seat to any other ticket seeker. Sellers in the secondary ticket market may be box office promoters, licensed ticket brokers, and firms, and people like you. Only Dallas Tickets has tickets from a popular ticket marketplace, and then filters tickets to only Dallas and surrounding areas so you can easily find the perfect seats in your area.
Since the secondary marketplace runs on the “price based on demand” model, you might find that price points differ as you get closer to the event. It’s not surprising to see tickets go for below box office costs. You may also see in-demand seats for shows that are sold out that may cost more money than the primary cost. The trick to the secondary ticket market is to look back as much as possible to find what’s available in Dallas.
Depending on the individual sale, you may collect your tickets in some different methods:
E-mail: A PIN code will be emailed to you before the start time, from which you can print your actual ticket. These e-tickets may need to be downloaded with My Ticket Tracker.
Shipped: The ticket seller will send the physical tickets with FedEx. Purchased tickets are guaranteed to get to you before the event starts, and you will receive a FedEx tracking code once the tickets is mailed.
Will Call Office: Tickets will be left at the event’s will call or main area.
3rd party Pick-up: Tickets have to be picked up at a 3rd party location (not more than 30 minutes from the event).
Paperless: The seller will come and meet you at the gate and accompany you to the will call area.
Flash: The seller will ship you a prepaid card that you will use at the venue gate. It will contain the complete sale info and generate a viable receipt.
You can pick an alternate shipping address -- even P.O. boxes -- for entire orders placed with Only Dallas Tickets. However, on sales above $750, the ticket seller may decline to mail to a different place other than the billing address. Additionally, sellers may request a signed authorization from the buyer if they need evidence that the alternative shipping address is valid.
Instant tickets generally become available to download and print once you place the order. Please allow for processing time, which could take as much as one business day. You will get a confirmation email explaining how to view your instant tickets.
To ensure you enjoy a wonderful experience in Dallas, your tickets have a 100% Money Back Guarantee if:
The seller doesn’t ship your tickets
You receive your tickets after the event commences
The venue finds your tickets invalid. (Verifiable evidence must be issued by the venue as a written letter.)
The event was canceled without a rescheduled date. (Shipping fees not included in your refund.)
Tickets on Only Dallas Tickets are usually first-come, first-served. If your order is canceled during purchase, it means another customer finished their order before you. In that case, you will have to return to that event and try buying a new seat.
Many sellers own many groups of seats and are able to book parties more successfully if they don't put the seating numbers on most listings. Of course, you'll see the rows and larger sections to choose from. Your tickets will be next to each other, unless specifically noted.
As this is a resale marketplace, the original buyer’s name will be on the ticket instead of yours. However, you will still be let into the event because it's the bar code that's necessary to enter.
To avoid ticketing fraud, most tickets are unique units. As such, if your tickets are ruined, lost, or stolen you can contact the seller to ask if they are able to replace lost tickets. However, sales cannot be refunded.
In the case that an event has been totally canceled, you qualify for a complete refund (shipping not reimbursed). If the event has been put off and set for a new time, your tickets will be applied to the new day.